Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 020 8592 1544
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Halbutt Street Surgery Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Surgery Times
  • Doctors & Staff
  • Clinics
  • Practice News
  • Contact Us
Show Side Menu
GP Practice Transparency Notice

Key Information

  • We're Here for you Evenings & Weekends
  • Registering
  • NHS APP
  • Help Us To Help You
  • Making An Appointment
  • Patient Participation Group
  • Prescriptions
  • Test Results
  • Home Visits
  • MyWayDiabetes
  • Change Details
  • Useful Numbers
  • Newsletter
  • Comments & Complaints
  • Confidentiality
  • Practice Charter
  • Primary Care Network
  • In Times of Bereavement
  • Quality Assurance
  • Privacy Notice
  • GP Earnings
  • Live Well
  • Conditions A to Z
Call 111 when it's less urgent than 999

BBC Health News

  • Covid inquiry hears of care home 'slaughter' 30 Jun 2025 16:55Relatives of care home residents tell the Covid inquiry they will never get over how their loved ones died.
  • Make healthy food more appealing, government tells supermarkets29 Jun 2025 14:42Supermarkets will be challenged to sell healthier food, under a new government obesity plan.
  • School sun safety lessons trialled to tackle skin cancer29 Jun 2025 02:09The new pilot teaches children as young as five how to check UV levels and apply sunscreen.
  • I found a bacteria-eating virus in my loo - could it save your life?28 Jun 2025 01:02It's hoped phages could give us new ways of treating infections which are immune to antibiotics.
  • How is your hospital doing as NHS battles to bring down waiting times?27 Jun 2025 00:08Use our interactive tracker to see if treatment waits are getting better at your local hospital
  • Drug for rare disease brings 'joy and hope'27 Jun 2025 00:01A teenage patient who helped discover a rare condition is the first to benefit from a new treatment.
Home > Comments & Complaints

Comments & Complaints

All our staff aim to offer patients a positive experience, however, we recognise that sometimes things can go wrong.

It is important that we hear from patients if this happens as this can help us learn and make improvements.

You can contact the Practice directly for a complaints form or arrange an appointment with the Practice Manager.

In the event of anyone not wishing to complain to the practice they should be directed to make their complaint to North East London ICB (Integrated Care Board).

By telephone: 020 8221 5750

By email: Nelondonicb.complaints@nhs.net

By post: NHS North East London Care Board 4th Floor - Unex Tower 5 Station Street London E15 1DA

Complaining On Behalf Of Someone Else

If you are submitting a complaint on behalf of someone else, please note due to medical confidentiality you must provide a letter of informed consent signed by the person concerned unless the patient is incapacitated (because if illness) to do so.

If the patient does not have the capacity to consent you will be asked to follow the confidentiality guidelines in order to protect the interests of the patient.

Last Updated 11 Oct 2024

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Halbutt Street Surgery

2 Halbutt Street, Dagenham, Essex, RM9 5AS

  • 020 8592 1544
  • halbuttstreet.surgery@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services